Privacy Policy
The Soft Era
Effective Date: February 28, 2026
1. Introduction
The Soft Era ("we," "us," or "our") respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you visit our website
thesoftera.org or purchase our digital products.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
• Purchase digital products
• Complete quizzes or assessments
• Subscribe to our email list
• Contact us via email
• Interact with our website
This information may include:
• Name
• Email address
• Quiz or assessment responses
• Billing information (processed securely through Kajabi via Stripe)
• Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Other technical information through cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Deliver digital products to you
• Send transactional emails (purchase confirmations, download links)
• Send marketing emails (you may unsubscribe at any time)
• Respond to your questions and provide customer support
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may
share your information with:
Service Providers:
• Kajabi (website hosting, email delivery, and payment processing via Stripe)
• Typeform (quizzes and assessments)
• Zapier (workflow automation)
• Google Analytics (website analytics)
• NameCheap (domain registration)
These third parties are required to protect your information and use it only for the
services they provide to us.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on
our website. Cookies are small files stored on your device that help us remember
your preferences and understand how you use our site.
You can control cookie settings through your browser. However, disabling cookies
may limit your ability to use certain features of our website.
6. Email Communications
When you purchase our products or subscribe to our email list, you will receive:
• Transactional emails (order confirmations, download links)
• Marketing emails (educational content, product updates, offers)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe
link in any email. Transactional emails are necessary for your purchase and cannot
be opted out of.
7. Data Security
We implement reasonable security measures to protect your personal information
from unauthorized access, alteration, disclosure, or destruction. However, no
method of transmission over the internet or electronic storage is 100% secure.
Payment information is processed through Stripe's secure payment gateway and is
not stored on our servers.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes
outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and
enforce our agreements.
9. Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent (where processing is based on consent)
To exercise these rights, please contact us at hello@thesoftera.org.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not
knowingly collect personal information from children. If you believe we have
inadvertently collected information from a child, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for
the privacy practices of these external sites. We encourage you to review the
privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective
immediately upon posting to our website. We encourage you to review this policy
periodically. Your continued use of our services after changes constitutes
acceptance of the updated policy.
13. International Data Transfers
Your information may be transferred to and processed in the United States or other
countries where our service providers operate. By using our services, you consent
to such transfers.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please
contact us:
Email: hello@thesoftera.org
Phone: (406) 501-4044
Address: 6479 US Hwy 93 S, 988, Whitefish, MT 59937
— The Soft Era
